Refund policy

Return & Refund Policy

LAMEN OFFICIAL
WhatsApp/Phone: 0321 8357577
Email: lamennofficial@gmail.com
Last Updated: September 7, 2026

At LAMEN OFFICIAL, we want you to be satisfied with your purchase. Please read our return and refund policy carefully before requesting a return.

1. Return Period

Customers may request a return or exchange within 3–5 days of receiving the order.

Returns requested after this period may not be accepted.

2. Return Conditions

To be eligible for a return, the product must:

  • Be unused and unwashed.
  • Be in its original condition.
  • Be returned in the original packing, as received.
  • Include the original bill slip/invoice.
  • Have all original tags and labels attached, where applicable.

Products that have been washed, worn, altered, damaged, or stained may not be eligible for return or exchange.

3. Return Process

To request a return, please contact LAMEN OFFICIAL within 3–5 days of receiving your order.

WhatsApp/Phone: 0321 8357577
Email: lamennofficial@gmail.com

Please provide your order number, bill slip/invoice, and reason for the return. Photos or videos of the product may be requested for verification.

4. Refunds

Once we receive and inspect the returned product, we will confirm whether your return has been approved.

If approved, the refund will be processed through the applicable payment method or another agreed method.

Refund processing time may vary depending on the payment provider.

5. Exchanges

Customers may request an exchange within 3–5 days of receiving the order, provided that the product is unused, unwashed, in its original packing, and accompanied by the original bill slip/invoice.

Exchanges are subject to product availability.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order.

WhatsApp/Phone: 0321 8357577
Email: lamennofficial@gmail.com

We may request photos or videos of the item and its packaging to verify the issue.

7. Non-Returnable Items

Returns may not be accepted if the item:

  • Has been washed or worn.
  • Is stained or damaged after delivery.
  • Is missing the original bill slip/invoice.
  • Is missing its original packing or tags.
  • Is returned after the 3–5 day return period.
  • Has been altered or modified by the customer.

8. Contact Us

LAMEN OFFICIAL
WhatsApp/Phone: 0321 8357577
Email: lamennofficial@gmail.com

For any return, exchange, or refund inquiry, please contact us within the applicable return period.

Thank you for shopping with LAMEN OFFICIAL.